Privacy Policy - Dobby AI

1. Introduction

Dobby AI ("we", "our") is committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and protect your personal information.

2. What Information We Collect

• Login Information: Email address, username, and password
• Business Information: Business name, WhatsApp Business numbers
• Messages: Content of messages sent and received through the system
• Technical Information: IP address, browser type, operating system

3. How We Use the Information

• To provide our platform services
• To improve and personalize your experience
• To send updates and service notifications
• To provide technical support
• To maintain system security

4. Sharing Information with Third Parties

We only share information with service providers required for operating the platform:

• Meta (Facebook/WhatsApp): For sending and receiving messages through the WhatsApp Business API
• Google Cloud Platform: For secure data storage

We do not sell your personal information to third parties.

5. Data Security

We use advanced security measures including:

• SSL/TLS encryption for all data transfers
• Two-factor authentication (2FA)
• Database encryption
• Regular backups

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account
• Download your data
• Object to data processing

7. Cookies

We use cookies to:

• Maintain your login state
• Remember your preferences
• Analyze website usage (Google Analytics)

You can block cookies through your browser settings.

8. Use of WhatsApp Information

When you connect WhatsApp Business, we:

• Gain access to your business phone number
• Store messages sent and received through the system
• Comply with Meta WhatsApp Business usage policies

9. Data Retention

We retain your information as long as the account is active. After account deletion, the information is deleted within 30 days, except for information required to be retained by law.

10. Children

Our service is intended for businesses and is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Policy Changes

We may update this policy from time to time. We will notify you of significant changes via email or a system notification.

12. Contact Us

For questions regarding the privacy policy or requests regarding your personal information: